Maze Rooms Reviews

Maze Rooms has an overall rating of 1.4 based on 34 reviews. Customer feedback on Maze Rooms is mixed.

1.4/5.0

34 reviews

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All Maze Rooms Reviews (34)
ChuckHernandez
May 28, 2026
"Room still wasn’t ready when I arrived"
I booked through Maze Rooms, and when I got to the hotel, the room still wasn’t ready. The front desk kept telling me it would be “just a bit longer,” but that turned into me sitting around with my bags and no real idea of when I’d actually be able to check in.
I understand that delays happen, but nobody really tried to help or give me a proper update. After traveling all day, it was frustrating. Not saying it’s a scam, but if this is how their bookings usually go, I wouldn’t use them again.
MITCHELL
May 26, 2026
"I’m new to escape rooms, so..."
I’m new to escape rooms, so I was hoping this site would actually help me get started, especially since it seemed like it was supposed to be beginner-friendly. But it was just confusing. I couldn’t figure out where to start or what half the stuff even meant. It felt like they promised something easy for newcomers and then built it for people who already know exactly what they’re doing.
deannapagan6266
May 23, 2026
"Kinda felt like the same puzzles over and over"
I gave it a shot, but the puzzle variety just wasn’t there for me. Most of the rooms felt like the same locks and codes again and again, only with different decorations around them. I got bored quickly... just didn’t feel worth it to me.
Richard-lindell
May 22, 2026
"Private event was unorganized"
I went to a private event here it felt really unorganized from the start. The communication wasn’t great, and things just didn’t seem to be handled well. For a private event, I expected a lot more coordination, so the whole situation was kind of ridiculous.
HattiePatton_23
May 06, 2026
"Not the best for team building"
We booked Maze Rooms for a team building day, it didn’t really work out the way we hoped. The room felt more suited for a small group of friends than a workplace team. A few people ended up just standing around unsure of what to do, and when we needed help, I was expecting the staff to respond a bit faster and guide the activity more. By the end, we left feeling more frustrated than connected as a team.
ted1970
May 06, 2026
"Frustrating site, especially on mobile"
I tried using mazerooms.com and got annoyed faster than I expected. As someone who books things online often, I’m used to figuring out new sites, but this one made even basic info feel weirdly hard to find. The pages felt slow, and I kept clicking around only to end up back where I started.
Using it on my phone was even more frustrating. The layout felt confusing, the buttons weren’t very clear, and a few sections didn’t seem to load properly for me. Maybe other people have had better luck, but for me it was just a hassle and not a site I’d be excited to use again.
ChristineLobb_36
April 27, 2026
"Booking took way too long"
I tried booking through Maze Rooms it was frustrating. The pages took forever to load, and I kept sitting there waiting without knowing if anything was actually happening. The price details also weren’t very clear, so by the end I wasn’t even sure if my booking had gone through. Not the best first experience
Huong_noble89
April 26, 2026
"Waited way too long"
I ended up waiting way longer than I expected. It felt like forever before anyone came over to help, which was frustrating.
Anna_rogers80
April 24, 2026
"I tried mazerooms.com thinking I’d find some..."
I tried mazerooms.com thinking I’d find some fresh room inspiration, and yeah, it was fine, I guess. Totally calm about it, obviously, but most of the themes felt bland and like I’d already seen them on a bunch of other sites. Nothing really stood out or made me think, oh wow, that’s creative. It just didn’t feel worth it for me.
ruby_Santana98
April 24, 2026
"Felt like we were on our own"
We booked a room and the clue system was frustrating. A lot of the hints didn’t really make sense to us, and when we needed help, it didn’t feel like there was a real person there paying attention or guiding us. It ended up feeling more confusing than fun, and I wouldn’t say it was worth it
frederickmiller8987
April 13, 2026
"Too tough for our group"
The room itself looked really cool and had a good vibe, but the difficulty felt way too high for our group. We kept getting stuck, and even the hints didn’t really help us move forward much. Not saying it’s a scam, but it just didn’t feel that enjoyable for the price
KOESTER
April 09, 2026
"Pretty average, but not a bad option"
I tried it once and it was fine overall, just nothing that really stood out to me. Based on this experience, I’d say it’s probably one of those things that gets the job done but doesn’t really wow you...
hello_david780
April 09, 2026
"I booked this place thinking it would..."
I booked this place thinking it would be convenient, but the location ended up being a bigger issue than expected. Getting there was a hassle, there wasn’t much nearby, and I kept having to rely on taxis, which added up really quickly. I brought it up because it genuinely affected the stay, but there wasn’t much that could be done. I wouldn’t choose this place again based on the location alone.
Heather-winters
March 27, 2026
"Didn’t feel right for a family trip"
I booked through mazerooms.com thinking it would be manageable for us and the kids, but once we got there it just didn’t feel very family friendly. The details for families were vague, and it felt a bit like they glossed over the stuff that might make parents hesitate. The room layout was awkward too, especially when trying to keep everyone comfortable.
Before we arrived, I also had a hard time getting straight answers to basic questions, which made the whole thing more stressful than it needed to be. Maybe it works better for adults traveling without kids, but for a family trip it felt like we were left figuring things out on our own. I wouldn’t use mazerooms.com again.
hello_william510
March 12, 2026
"I wasn’t impressed. I went in expecting the..."
I wasn’t impressed. I went in expecting the rooms to be way more detailed, especially because the email made it sound like the theme was going to be really immersive, but once we got there it felt like a totally different thing.

The sets just seemed cheap and kind of thrown together. Some of the props looked worn out, and there were a few spots that were basically empty walls with random items placed around, so I kept feeling pulled out of the experience.

The puzzles themselves might be fine for some people, but the overall design made it hard for me to get into it. It felt less like a real escape room theme and more like a school project, so for the price, I wouldn’t say it was worth it
Todd_canaday05
March 05, 2026
"I just didn’t feel comfortable enough to use it"
I took a look at mazerooms.com, something about it just didn’t sit right with me. I couldn’t find enough clear information about safety, privacy, or what they’d actually do if there was a problem. Maybe it’s fine, but I didn’t feel reassured, and when it comes to stuff like this, I’d rather trust my gut. I ended up backing out because it felt a little too risky. I wouldn’t use it unless they explain those protections much more clearly...
Virginia_rogers93
March 04, 2026
"A bit too tight for us"
It was okay, but if you’re coming with a bigger group, it might feel kind of cramped. We just didn’t have as much space as we expected.
jamie1971
March 01, 2026
"The place looked decent enough, but the..."
The place looked decent enough, but the atmosphere felt flat to me. I was expecting more energy, tension, or at least something fun to pull me in, but it was mostly quiet and not all that exciting. The staff weren’t rude or anything, but I did feel a little dismissed, like my experience didn’t really matter much. Overall, it just didn’t leave much of an impression.
ArthurGlahn
February 19, 2026
"Not the most comfortable stay for me"
As someone who really values a cozy room when I’m traveling, this stay just didn’t hit the mark for me. The bed felt hard, and the room got stuffy at night, which made it hard to fully relax. It was fine for a quick one-night stay, but I wouldn’t call it comfortable.
hello_marilyn983
February 07, 2026
"Just a heads up: the story is only okay"
I went into this hoping the story would pull me in more, but it was just okay. A few of the plotlines felt flat and didn’t really go anywhere exciting. Not terrible, but I’d warn others not to expect anything too gripping

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